Aug 31
- I knew it! Despite telling me twice that mobile data is turned off, there are data charges in the latest Starhub bill. Lying Starhub. #
- Starhub now denies that I have ever made any calls to terminate mobile data and claims that I am lying. #
- Doe Starhub delete call history to protect their own interests huh? Can you answer me @starhubcares? #
- Anyone who follow my tweets know that I have made calls to Starhub regarding mobile data cancellation. Especially the previous time. #
- Now Starhub is claiming that I never made any calls to terminate mobile data. Great. #
- Starhub is just plain disgusting. #
- To protect Starhub from lying about termination/support call history I think everyone has to record your phone conversations with Starhub #
- @FeliciaAng And wait half a year to resolve my issue like they took a year ago? in reply to FeliciaAng #
- Starhub customers should always check your bills carefully. And record all your phone convos with their support line. #
- Starhub always make me, their customer, feel like a criminal just to use their service. Thank gawd my main lines are Singtel now. #
- @FeliciaAng Lucky for you. My family is still using Starhub, some under my name. And I have to solve all the nonsense Starhub throws at them in reply to FeliciaAng #
- Let's see how long Starhub takes to solve THEIR OWN SCREWUP this time. #
- @FeliciaAng Thanks. in reply to FeliciaAng #
- Oh and Starhub has yet to send me my cheque for bill refund (they claimed will be processed within 4 weeks). It's been more than 1 mth. Nice #
- Great. After telling me that he will call back asap today, there is still no call from the StarHub CS rep. #
- Seems like quite a number of @Starhubcares customers have been hit with fraudulent data charges as well. The commonness and frequency of… #
- …fraudulent charges seem to somehow suggest tht it wasn't just some random human error. @starhubcares customers check ur bills asap. #
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